1. What Data Do We Collect?

When using our Website and placing orders, we may collect the following data:

• Personal Data: Name, email address, phone number, address.
• Payment Data: Payment details processed securely through our payment service providers.
• Usage Data: Website visits, IP address, browser type, and device information (collected for analytics and security purposes).
• Customer Communication Data: When you contact our customer service (via email or contact forms).

2. How Do We Use Your Data?

We use your personal data for the following purposes:

• Processing and fulfilling orders
• Providing customer support
• Sending newsletters and marketing materials (with your consent)
• Improving our website and user experience
• Complying with legal obligations

3. Do We Share Your Data with Third Parties?

We do not sell, rent, or share your personal data with third parties, except in the following cases:

• Service Providers – logistics, payment services, and analytics providers.
• Legal Requirements – if required by law.

All our partners are obligated to protect your data and comply with GDPR regulations.

4. How Long Do We Retain Your Data?

We retain personal data only for as long as necessary to fulfill orders or comply with legal obligations.

If data is processed for marketing purposes, it will be stored until you withdraw your consent.

Accounting data is retained for 7 years, as required by Estonian law.

5. How Do We Protect Your Data?

We use SSL encryption to secure your data during transmission.

We implement security measures to prevent unauthorized access.

Only authorized personnel have access to your personal data.

6. Your Rights

You have the right to:

• Access your data – request a copy of your personal data.
• Correct your data – if it is inaccurate or incomplete.
• Delete your data – in certain cases, request removal of your data.
• Restrict processing – limit how we use your data.
• Withdraw consent – opt out of marketing communications at any time.

Please send your requests to info@suvalgus.ee.

7. Cookies

Our Website uses cookies to enhance user experience and analyze traffic. We use:

• Essential cookies – required for website functionality.
• Analytics cookies – help us understand website usage.
• Marketing cookies – for personalized ads.

You can manage cookies in your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy. Any changes will be published on www.suvalgus.ee.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Su Valgus OÜ
Registration Code: 12487579
Email: info@suvalgus.ee